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Getting Started
Internet Discounts for First Responders & Veterans: Frequently Asked Questions
At First Responder Broadband , we’re veteran and first responder–owned, and we provide ongoing internet discounts to those who serve and have served our communities. This FAQ answers the most common questions about our discounts, plans, and verification process. What are the most popular unlimited data internet plans? Our most popular plans are: Everyday Patrol - 50/20 Family Response - 100/20 Power Control - 250/25 All include unlimited data and are eligible for ongoing di
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Sep 22 min read
eero Setup Guide
So you have purchased a new eero router and ready to get started. Setting up your new eero device We have a how to guide below that will...
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Sep 11 min read
BYO Modem Setup Guide
Your nbn® service is now active — great news! Before you can jump online, stream movies, or get back to work, you’ll need to configure a...
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Aug 223 min read
Guide to Changing Modem Settings: PPPoE vs. IPoE
PPPoE (Point-to-Point Protocol over Ethernet) and IPoE (IP over Ethernet) are two different ways your modem connects to your ISP. Think...
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Aug 212 min read
What Are NBN Typical Evening Speeds and Why Do They Matter?
Speed Test vs. Real-World Speed: The results confirm that a speed test is a "best-case scenario" measurement. It connects your device to...
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Aug 213 min read
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