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On this page, the below is explained eero Secure and its benefits are explained Understanding eero Secure: A Comprehensive Guide What is...

So you want to set-up automatic payments for your invoices. Below is a guide to assist you with this. Be aware, because we use a Payment...

At First Responder Broadband , we’re veteran and first responder–owned, and we provide ongoing internet discounts  to those who serve and...

So you have purchased a new eero router and ready to get started. Setting up your new eero device We have a how to guide below that will...

Privacy and security are important to us, which is why we use different methods to protect your account. For this reason, you may choose...

When you set up an account with First Responder Broadband, the person whose name the account is in has the authority to act on the...

We understand that losing internet connectivity can be super frustrating. This will help you understand what is causing the issue and...

When you order a new nbn® service, you may hear terms like Service Class 12 or Service Class 24 . These “service classes” are codes used...

We understand how frustrating it can be when your nbn® connection isn’t performing the way it should. If you’re experiencing slower...

Your nbn® service is now active — great news! Before you can jump online, stream movies, or get back to work, you’ll need to configure a...

If you're currently with First Responder Broadband on an NBN Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection, you may be...

PPPoE (Point-to-Point Protocol over Ethernet)  and IPoE (IP over Ethernet)  are two different ways your modem connects to your ISP. Think...

Navigating the world of the National Broadband Network (NBN)  can feel a bit overwhelming, especially with all the different acronyms and...

You've probably heard the terms modem  and router  used interchangeably, but they have very different jobs in your home network....

Wi-Fi is a fantastic convenience that lets us connect to the internet wirelessly. However, it's not a perfect technology. Understanding...

Speed vs. Bandwidth:  The results confirm that "speed" is the rate of data transmission (like how fast a single car travels), while...

Speed Test vs. Real-World Speed:  The results confirm that a speed test is a "best-case scenario" measurement. It connects your device to...